All of our patients are important. We take time to make sure each patient is provided with individualised and comprehensive care. While providing this type of care, emergencies outside our control can occur. While we make every attempt to notify you of scheduling changes, we suggest you contact our office prior to leaving for your appointment to check check the status of how our current day’s schedule is travelling.
If you are unable to keep a scheduled appointment, please notify us as soon as possible. Your courtesy in this area will allow us to see another patient in your place. Please help us serve you and our other patients better by keeping your scheduled appointments , which helps us to stay on-time.
Please plan for at least a two-hour appointment.
This is because we may require special diagnostics tests, which can be time consuming. We may also need to place dilating drops in your eyes, which can also lengthen your appointment slightly. We will let you know if this is the case prior to your appointment though as you should have someone with you that can drive you home.
Our waiting rooms have been set up to be as comfortable as possible, offering cold water, tea and coffee facilities complete with biscuits, magazines and a television.